Care Built on
Accountability.

Licensing & Registration

Royal Majesty Homecare LLC is a Licensed Home Care Agency operating under the authority of the Commonwealth of Pennsylvania Department of Health, in accordance with the Pennsylvania Home Care Law (Act 69 of 2008) and its implementing regulations at 28 Pa. Code Chapter 611.

HIPAA & Privacy

We are committed to protecting the privacy and security of all patient health information. Royal Majesty Homecare complies fully with the Health Insurance Portability and Accountability Act (HIPAA) of 1996, including the Privacy Rule, Security Rule, and Breach Notification Rule.

• All staff receive annual HIPAA training
• Patient health information is never shared without written authorization
• Electronic records are stored and transmitted using secure, encrypted systems
• Patients have the right to access, amend, and restrict use of their health information

Patient Rights

Every individual served by Royal Majesty Homecare has the right to:

• Be treated with dignity, respect, and compassion at all times
• Receive care that is free from abuse, neglect, and exploitation
• Participate in the development and review of their care plan
• Refuse services without fear of retaliation or penalty
• Be informed of all services, costs, and care options in a language they understand
• File a complaint or grievance without fear of discrimination
• Have their personal, cultural, and spiritual values respected

Non-Discrimination & ADA Compliance

Royal Majesty Homecare does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity, religion, or any other protected characteristic in accordance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and all applicable civil rights laws.

We provide reasonable accommodations to individuals with disabilities and offer language assistance services to those with limited English proficiency.

Caregiver Standards & Screening

All Royal Majesty Homecare caregivers are subject to rigorous pre-employment and ongoing compliance requirements, including:

• Pennsylvania State Police criminal background checks
• FBI fingerprint clearances (where applicable)
• Child Abuse History Clearances
• Professional reference verification
• Ongoing supervision and performance evaluations
• Annual training in patient rights, abuse prevention, and HIPAA
• First aid and CPR certification (as applicable)

Complaints & Grievances

If you have a concern about the care or services provided by Royal Majesty Homecare, we encourage you to contact us directly. All complaints are taken seriously and investigated promptly.

You also have the right to file a complaint with the Pennsylvania Department of Health at any time:

Contact Our Compliance Office

For compliance-related inquiries, patient rights questions, or to request a copy of our policies, please contact us: